Privacy Policy
We believe your privacy matters.
Privacy Policy
Effective Date: November 24, 2025
Beautyworks Day & Medi Spa (“we”, “us”, “our”) is committed to protecting the privacy and security of personal information of our clients, website visitors and prospective clients. This Privacy Policy (“Policy”) explains how we collect, use, disclose, store and protect your personal information when you visit our website https://beautyworksspa.com (the “Site”) and when you become a client of our spa/medi-spa services.
1. Scope
This Policy applies to personal information collected or received by us in the course of our commercial activities in Canada, including via our website and in-person spa/medi-spa services. It applies to all individuals whose personal information is collected by us in connection with these activities.
2. “Personal Information” Defined
For the purpose of this Policy, “personal information” means any information about an identifiable individual, other than business contact information of an employee, for example: name, address, telephone number, email, payment information, health or treatment information, IP address, booking history, etc.
3. What Personal Information We Collect
We collect various kinds of personal information depending on your interaction with us, including:
• Contact information: name, postal address, email address, telephone number.
• Appointment/booking information: date of service, type of service, preferences.
• Payment information: credit card number or other payment method, billing address (when you make purchases or bookings).
• Health or treatment information: as required for medi-spa treatments (e.g., medical history, skin condition, allergies).
• Online/website information: IP address, device and browser information, cookies and usage data
• Marketing/communications information: your preferences for receiving newsletters, promotions and special offers.
We collect this information either directly from you (e.g., when you book an appointment or fill out a form) or indirectly (e.g., via our website’s analytics/cookie tools).
4. How and Why We Use Your Information
We use your personal information for the following purposes:
• To provide spas/medi-spa services, schedule and manage your appointments, process payments and deliver the services you request.
• To communicate with you (by email, phone, sms) regarding bookings, confirmations, changes, or special campaigns/promotions (if you have consented).
• To personalise your experience, understand your preferences, and improve our services.
• To administer our website, monitor usage and improve functionality (including analytics).
• To comply with legal, regulatory or professional obligations (e.g., health/safety records).
• To protect our rights, property or safety, or the rights, property or safety of others.
We endeavour to use personal information only for the purposes for which it was collected or for compatible secondary purposes. If we wish to use your information for a new purpose, we will seek your consent where required by applicable law.
5. Consent
By providing us with your personal information, you are consenting to our collection, use and disclosure of that information in accordance with this Policy. In some cases, we may ask for your express consent (for example, for marketing communications). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
We may rely on implied consent in certain circumstances (for example, continuing to provide you with appointment confirmations where you have already provided your contact information).
In all cases your consent must be meaningful: we will make clear what personal information we collect, and for what purposes.
6. Limiting Collection, Use, Disclosure and Retention
We collect only the personal information that is reasonably necessary for the identified purposes. We will not use or disclose your personal information for other purposes without your consent (unless required or permitted by law).
We retain your personal information only as long as necessary to fulfill the purposes identified, or as required by law, after which it will be securely disposed of or anonymised.
7. Cookies, Tracking and Website Analytics
Our website uses cookies and similar tracking technologies to enhance user experience, monitor website performance and gather analytics. Cookies may include:
• Functional cookies – to enable website features and services.
• Performance/analytics cookies – to understand how visitors use the Site, which pages are visited, how long, etc.
• Advertising/targeting cookies – to deliver or personalise advertisements (if applicable).
You can usually disable cookies via your browser settings; however doing so may limit certain functionalities of the Site.
We may also use third-party analytics tools (e.g., Google Analytics) and other services that collect usage information (such as IP address, time of visit, pages viewed).
We will make clear in our cookie banner or notice how these technologies are used and obtain required consent where applicable.
8. Disclosure of Personal Information to Third Parties
We may disclose your personal information to third parties in the following contexts:
•Service providers and vendors who assist us in operating our business (e.g., payment processors, booking systems, email marketing platforms, IT services).
• Professional advisors or service providers (e.g., legal, accounting) when required.
• Government, regulatory or legal authorities as required by law or to protect rights and safety.
• With your consent, or as reasonably necessary to provide you services.
When disclosing to third parties, we take reasonable steps to ensure they protect your personal information and limit usage to the purposes we specify.
9. Data Security
We employ reasonable physical, administrative and technical safeguards to protect personal information against loss, theft, unauthorised access, disclosure, copying, use or modification. These may include encryption, access controls, secure servers, restricted internal access, and staff training.
However, no method of transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a breach of your personal information, and where notification is required by applicable law, we will take appropriate steps to notify affected individuals and authorities.
10. Transfers of Personal Information
If your personal information is transferred outside Canada (for example to a service provider in another country), we will ensure that an adequate level of protection is applied, in accordance with applicable law.
We will inform you of such transfers in our disclosures and, where required, obtain your consent.
11. Contact Us
If you have any questions, concerns or complaints about our privacy practices, or wish to access, correct or delete your personal information, please contact:
Beautyworks Day & Medi Spa
Address: 615 Sidney St., Belleville, ON
Phone: 613-966-5211
Email: info@beautyworksspa.com
We will aim to respond to your request within [e.g., 30 days] and will investigate and attempt to resolve any complaint in accordance with applicable law.
12. Changes to this Privacy Policy
We may update this Policy from time to time (for example, to reflect changes in our practices or legal/regulatory changes). We will post the revised Policy on our website with the “Effective Date” at the top. We encourage you to review this page periodically. If a change is material, we may notify you (for example via email or website banner).
Your continued use of our Site or services after the effective date will constitute acceptance of the updated Policy.